Privacy Policy

At Shan Group, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: such as name, email address, phone number, and billing details when you register or make a purchase.
• Non-Personal Information: including browser type, device information, IP address, and usage data for analytics and improvements.
• Cookies & Tracking: to personalize user experience, track website performance, and deliver targeted content.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Process transactions and deliver products or services you request.
• Improve user experience and optimize website performance.
• Send updates, promotional materials, and important service notifications.
• Comply with legal obligations and prevent fraudulent activity.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our business, conducting analytics, or delivering services—subject to strict confidentiality obligations.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may have the following rights regarding your data:

• Access and request a copy of your personal information.
• Request corrections or updates to inaccurate information.
• Request deletion of your personal data, subject to legal requirements.
• Opt-out of receiving promotional communications.

Third-Party Services

Our website may use third-party services (e.g., analytics providers, payment gateways). These services may collect data according to their own privacy policies, and we encourage you to review them for more details.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe your child has provided information, please contact us immediately, and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please check back periodically to stay informed about how we protect your data.